Privacy Policy

1. Introduction

Decisionnatural, located at Moreno 810, U9000DAH Comodoro Rivadavia, Chubut, Argentina, with CUIT 20-34567892-5, is committed to protecting the privacy and security of personal data of its users in accordance with the Personal Data Protection Law 25.326 and complementary provisions of the Public Information Access Agency.

This Privacy Policy describes what personal information we collect, how we use it, with whom we share it, and what rights you have over your personal data. By using our website and services, you accept the practices described in this policy.

2. Applicable Legal Framework

Personal data processing at Decisionnatural is governed by:

• Law 25.326 on Personal Data Protection of the Argentine Republic
• Regulatory Decree 1558/2001
• Provisions of the Public Information Access Agency
• Resolution 4/2019 of the National Directorate of Personal Data Protection

Our privacy practices fully comply with these regulations and are subject to oversight by competent authorities.

3. Data Controller

Business Name: Decisionnatural
CUIT: 20-34567892-5
Address: Moreno 810, U9000DAH Comodoro Rivadavia, Chubut, Argentina
Phone: +54 297 406 4521
Email: privacidad@decisionnatural.com

4. Information We Collect

4.1 Information Provided Directly

When you use our contact forms or participate in our assessments, we collect:

• Full name
• Email address
• Phone number
• Specific message or inquiry
• Budget assessment responses (when applicable)

4.2 Automatically Collected Information

During your browsing, we may automatically collect:

• IP address
• Browser type and operating system
• Pages visited and time spent
• Referral source to the site
• Technical cookie data necessary for site operation

4.3 Budget Study Information

For voluntary participants in our longitudinal household budget studies, we collect in anonymized form:

• Aggregated demographic data (age, household composition, general geographic location)
• Income and expense information by predefined categories
• Consumption and savings patterns

This information is completely anonymized before analysis and is never associated with personal identification data in our publications or analytical databases.

5. Purpose of Data Processing

Personal data collected is used exclusively for the following purposes:

• Respond to inquiries and information requests
• Provide personalized budget assessment results
• Perform aggregated statistical analysis on domestic economic trends
• Improve website functionality and content
• Comply with legal and regulatory obligations
• Send communications related to our services (only with explicit consent)

We do not use your personal data for commercial, advertising, or marketing purposes without your express consent.

6. Legal Basis for Processing

Processing of your personal data is based on:

• Consent: By completing forms or participating in assessments, you grant informed consent for processing your data according to described purposes.
• Legitimate interest: Aggregated statistical analysis for economic research constitutes a legitimate interest compatible with fundamental privacy rights.
• Legal compliance: Certain processing may be necessary to comply with applicable legal obligations.

7. Data Sharing with Third Parties

Decisionnatural does NOT sell, rent, or share your personal data with third parties for commercial purposes. Your data may be shared only in the following limited circumstances:

• Service providers: Companies providing essential technical services (hosting, web analytics) under strict confidentiality agreements that guarantee data protection.
• Research institutions: Completely anonymized data may be shared with academic or research institutions for economic studies, without possibility of individual re-identification.
• Competent authorities: When legally required by court order or request from administrative authorities with legal powers.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

• SSL/TLS encryption for data transmission
• Access controls based on roles and minimum necessary privileges
• Regular backups with secure storage
• Periodic security audits
• Continuous staff training in data protection
• Security incident response protocols

9. Data Retention

We retain your personal data only for the period necessary to fulfill described purposes:

• Inquiries and contact forms: 2 years from last contact
• Study participation data: Anonymized immediately; aggregated data retained indefinitely for statistical purposes
• Technical browsing data: Maximum 12 months
• Required legal records: According to deadlines established by applicable legislation

After these periods, data is securely and irreversibly deleted.

10. Data Subject Rights

In accordance with Law 25.326, you have the following rights over your personal data:

• Right of access: Know what personal data of yours we process and how we use it
• Right of rectification: Request correction of inaccurate or incomplete data
• Right of deletion: Request deletion of your data when no longer necessary
• Right to object: Object to processing of your data in certain circumstances
• Right to withdraw consent: Revoke consent granted at any time

To exercise any of these rights, you can contact us through:

Email: privacidad@decisionnatural.com
Postal Address: Moreno 810, U9000DAH Comodoro Rivadavia, Chubut, Argentina
Phone: +54 297 406 4521

We will respond to your request within the 10 business days established by current regulations.

11. Right to Complaint

If you consider that processing of your personal data violates current legislation, you have the right to file a complaint with the Public Information Access Agency:

Public Information Access Agency
Website: www.argentina.gob.ar/aaip
Telephone assistance and contact channels available on official website

12. Cookies and Similar Technologies

We use technical cookies strictly necessary for website operation. For detailed information about cookie use, consult our Cookie Policy.

13. International Transfers

Your personal data is stored and processed on servers located in Argentina. Should any international data transfer be necessary, it will be carried out only to countries with adequate protection level recognized by Argentine legislation, or through implementation of appropriate contractual guarantees.

14. Minors' Privacy

Our services are not directed to minors under 18 years old. We do not intentionally collect personal information from minors. If we discover that we have collected data from a minor without verifiable parental consent, we will delete such information immediately.

15. Modifications to This Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or applicable legislation. The last update date will always be visible at the top of this document. Substantial changes will be communicated with reasonable advance notice through notification on our website.

16. Contact

For any questions, comments, or requests related to this Privacy Policy or processing of your personal data, you can contact us at:

Decisionnatural
Moreno 810, U9000DAH Comodoro Rivadavia, Chubut, Argentina
Phone: +54 297 406 4521
Email: privacidad@decisionnatural.com
CUIT: 20-34567892-5